Privacy Policy
Last updated: November 9, 2026
getdanny (“we”, “us”) is a personal travel concierge you message on WhatsApp, operated byDaphna Shteinberg. This policy explains what information we collect, how we use it, who we share it with, and the choices you have. If you have questions, email privacy@getdanny.app.
What we collect
- Contact details — your phone number (which is also your WhatsApp identity) and the name you give us.
- Conversations — the messages you send the concierge and its replies.
- Travel profile — details you share to plan trips: destinations, dates, travel companions and family members (such as names, ages or dates of birth), preferences (room, bed, dietary needs, accessibility), loyalty programs and similar.
- Things we learn — preferences and facts the concierge remembers from your conversations so it can personalize future trips.
- Trip and booking records — the hotels and rates you looked at, booking links created for you, and the status of your bookings.
- Invitation requests — if you request an invitation, the name, email or phone and any note you submit.
- Technical data — standard server logs (such as IP address, timestamps and error information) used to run and secure the service.
Payment cards: we do not collect or store your card number. You enter payment details directly on our booking partner’s secure page (see “Booking” below).
How we use it
- To verify your phone number, register you, and message you on WhatsApp.
- To plan trips, search hotel availability and prices, and prepare bookings you ask for.
- To remember your preferences and your family’s details so you don’t have to repeat them.
- To send updates you’d expect — for example that options are ready or a booking link is waiting.
- To keep the service secure, prevent abuse, fix problems and comply with law.
We do not sell your personal information, and we do not use it for advertising.
AI processing
The concierge is powered by AI. Your messages and the relevant parts of your travel profile are sent to AI model providers (such as OpenAI and Anthropic, accessed through Vercel’s AI Gateway) to generate replies and carry out requests. We use these providers to operate the service, not to build advertising profiles. Please don’t share information in chat that you wouldn’t want processed this way, such as card numbers or passwords.
Booking
Hotel search and booking are handled through Fora Travel, our travel-advisor partner. When you start a booking, we create a client profile for you with Fora (your name and phone number) and share the trip details needed to price and book it. Your booking link opens a Fora page, protected by a one-time code sent to your phone, where you review and pay. Information you provide there is governed by Fora’s privacy policy. Hotels and other suppliers receive the details needed to fulfil your reservation.
Who we share it with
- Meta (WhatsApp) — to deliver messages between you and the concierge.
- Fora Travel and travel suppliers — to search, quote and book your trips.
- AI model providers — to generate responses, as described above.
- Infrastructure providers — hosting and databases (such as Vercel and Neon) that store and process data on our behalf.
- Legal and safety — when required by law, or to protect the rights and safety of you, us or others.
These providers may process data in the United States and other countries. We share only what each needs to provide its service.
Security
We protect your information with encryption in transit, encrypted storage for sensitive credentials, restricted access to administrative tools, and audit logging of sensitive operations. Each traveler’s booking information is kept separate so it can only be accessed on their behalf. No system is perfectly secure, but we work to protect your data and will notify you as required by law if a breach affects you.
Retention
We keep your information while your account is active and as long as needed to provide the service, then delete or anonymize it, except where we must keep certain records (for example, of bookings) to meet legal, accounting or dispute-resolution obligations.
Your choices and how to delete your data
- Access or correct your information — ask the concierge, or email us.
- Stop messages — tell the concierge you’d like to stop, or email us, and we’ll stop messaging you.
- Delete your data — email privacy@getdanny.app from the same phone or email you used with us, with “Delete my data” in the subject. We’ll verify the request, delete your profile, conversations and remembered preferences, and confirm within 30 days. Booking records held by Fora or hotels are kept under their own policies, and we’ll tell you how to contact them.
Depending on where you live (for example in the EU, UK or California), you may have additional rights, such as data portability or objecting to certain processing. Email us to exercise them.
Children
The service is for adults (18+). We process information about children only when an adult traveler shares it to plan a family trip.
Changes
We may update this policy. If we make significant changes, we’ll let you know by WhatsApp or on this page before they take effect.
Contact
Daphna Shteinberg
Questions or requests: privacy@getdanny.app